Operator guide
The Woltti operator portal is where municipalities, energy companies and their partners run their EV charging network: stations and sites, pricing, drivers and access, load management, and billing.
This guide is task-oriented. Each page covers one area of the portal and the everyday jobs in it. If you cannot find an answer here, contact support.
Roles and what they can do
What you see in the portal depends on the role your account was given:
| Role | Typical holder | Scope |
|---|---|---|
| CompanyAdmin | Operator (municipality / energy company) staff | Everything belonging to the operator, including its partners |
| PartnerAdmin | A partner organisation under an operator | The partner's own stations, tariffs, users and sessions |
| ChargingStationsAdmin | Technical staff | Charging network: stations, circuits, meters and other devices |
| Accountant | Finance staff | Billing: receipts, invoices, licenses, and the audit trail |
Woltti staff (SysAdmin) manage platform-wide settings such as the fee catalogue and electricity sellers; where a page in this guide mentions something "managed by Woltti", ask support to change it.
Finding your way around
The left sidebar groups the portal the same way this guide does:
- Charging network — charging stations, locations, charging sessions, payment terminals
- Pricing — tariffs and electricity contracts
- Users & access — user accounts and teams
- Load management — circuits and energy devices (meters, batteries, solar inverters)
- Billing — receipts, invoices, licenses
- History — the audit trail of who changed what
Most list pages open a detail page per record; most detail pages end with an Audit panel showing every recorded change to that record — see Audit trail.