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Tariffs

A tariff decides what a charging session costs. It is the most consequential configuration you own: every change flows straight into what drivers pay, so tariff changes are always recorded in the audit trail.

Price types

Choose one per tariff:

Price typeHow the energy price is formed
Fixed priceA set €/kWh
Time-of-daySeparate day and night €/kWh with configurable day/night start times
Spot priceThe hourly electricity spot price plus your profit margin (€/kWh or %) — VAT follows the electricity seller on the linked contract
Flat rateA fixed price per session regardless of energy

Spot-priced tariffs need an electricity contract linked, so the platform knows the underlying electricity cost and the seller's VAT rate.

Fees on top of energy

The tariff detail page has a tab per fee family; each can be flat or day/night-split:

  • Connection fee — charged at session start, optionally waived when the session stays under a minimum duration or minimum energy.
  • Duration fee — a fee per time period while charging, with a grace period before it starts.
  • Idle fee — a per-minute fee after charging ends while the car stays plugged in, with a grace period and an optional daily time window in which it applies.

You can also set a minimum price per session, the pre-authorization amount blocked on the driver's card at start, and free-form additional costs per kWh rows.

Who and where a tariff applies

Two targeting choices control the tariff's reach:

  • Applies to: all users, partner users, anonymous (ad-hoc) users, roaming users, or one team.
  • Applies to EVSEs: all your EVSEs, or a custom group of them.

The platform enforces one unrestricted all-users tariff per operator (and per partner) so a session can always resolve exactly one price. Validity dates let you stage a price change: create the future tariff with Valid from and let the current one expire, rather than editing prices in place at midnight.

Verifying a price

Open any finished session on that tariff: the session detail page breaks the final price down into energy, fees and VAT against the tariff terms — the fastest way to confirm a new tariff behaves as intended.