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Users

Users lists every account in your organisation: drivers charging on your network and staff operating the portal. Status chips show at a glance whether an account is enabled, and whether its email address is confirmed.

Reading the list​

  • Search matches name and email.
  • The status and email confirmed columns are filterable — the quickest way to find sign-ups stuck before confirmation.
  • Each row opens the user detail page: profile data, role, balance where wallets are in use, and the account's activity.

Roles​

A user's role decides what they can do — see the role table on the guide's front page. Grant the smallest role that covers the job: Accountant for finance staff who only need billing and history, ChargingStationsAdmin for technicians, CompanyAdmin only for those administering the whole operator.

Access to charging​

By default an enabled user can charge on your public network under the tariff that targets them. To restrict a group of users to specific stations — or to give a closed group access — use teams.

Privacy notes​

  • The user detail page's Audit panel records changes to the account — role changes, status changes, profile edits — with the actor. Balance movements are bookkeeping and deliberately not in the audit trail.
  • When an account is erased under a GDPR request, audit entries keep the actor name as recorded at the time but stop linking to a profile, so the trail stays intact without leading back to an erased person.